June and July was a tough month in my home. I had four different service calls for my AC. First call I made was about 9am on a Wednesday. Keith answered the call, within an hour had a guy at my house already. Seems a power surge blew out my outside unit fan motor. The tech was very polite, explaining everything he was doing. Showing me the parts that needs to be fixed. The surge caused some other damage, but the tech handled everything. He was here for over four hours, including parts run time. But only charged for two hours of labor! Plus saved more using the yelp coupon. Very happy with the first visit. Sad to say, two weeks later my AC goes out again! Called Keith again on a Friday morning, and within an hour had a second tech at my house. He figured out the unit in the attic wasn't getting correct air flow. He resealed the issue areas of the unit, then was out quickly. Very friend guy. Fast service, wasn't charged hardly anything. But two day later, still having air flow issues in the house. I called Keith on a Sunday morning, he himself came out in a couple of hours. Spending several hours going through my whole AC system. I lost count how many times he went up into that very hot attic. The whole time he was here, Keith was very friendly stopping to give me update of what he was doing. Explaining to me how unbalanced the air flow is in my house, which is barely five years old. He was able to get the system up again working. But explaining the issues, the system was freezing up. He left without charging me for the call telling me to call if the unit freezes again. Next night my AC freezes up again, Keith was expecting my call. He came over next morning going through the system again. Seems an interal issue was causing a air flow blockage. Keith was super friendly again. Going beyond to fix my AC. He did everything with a smile and didn't charge again for this fourth service call. I'm happy to say my AC is working perfect! Thank you KT Wellman-Keith and the tech guys!